FAQ: Your Complete Guide to NU U Therapy
Our experienced team specialises in different approaches to healing. Sarah offers EMDR and somatic therapy for trauma and PTSD. Fede and Elaine provide holistic massage for stress relief and chronic pain. Natalia specialises in energy healing for emotional balance. Helena offers Ayurvedic yoga massage for nervous system support. Helen provides integrated health solutions, and Maryline focuses on pregnancy yoga therapy. Use our therapist finder to match your specific needs, or book a free 15-minute discovery call to discuss your situation.
Your first session begins with a thorough consultation where your therapist will understand your health history, current concerns, and healing goals. We'll explain the treatment approach and ensure you feel completely comfortable. Sessions typically last 60-90 minutes and include time for questions. You'll leave with a clear understanding of your personalised treatment plan and next steps.
Our online sessions use secure, encrypted video platforms that protect your privacy. You'll receive a private link before your appointment. Ensure you have a quiet, private space with good internet connection. Online sessions are particularly effective for EMDR, somatic therapy, and energy healing. We'll guide you through the technical setup during your first session.
We specialise in trauma and PTSD, burnout and chronic stress, anxiety and depression, chronic pain and fatigue, emotional overwhelm, nervous system dysregulation, relationship difficulties, grief and loss, sleep disorders, and general wellbeing support. Our holistic approach addresses both physical symptoms and emotional root causes.
Session fees vary by therapist and treatment type, typically ranging from £60-£120. We offer package deals for ongoing treatment. While we don't directly bill insurance, we can provide receipts for potential reimbursement.
You can book directly through our website by selecting your preferred therapist, or use our therapist finder quiz for personalised recommendations. You can also email info@nuutherapy.co.uk
We require 48-24 hours notice for cancellations to avoid charges. Each therapist has their own requirments please read more on our policy page. Emergency cancellations are handled case-by-case. We understand life happens and work with you to reschedule when needed. Consistent no-shows may result in requiring prepayment for future sessions.
Absolutely. All our therapists follow strict confidentiality guidelines. Your personal information and session content remain private. The only exceptions are if there's immediate risk of harm to yourself or others, or if required by law. We'll always discuss any concerns with you first.
Yes, we offer various package options that provide better value for ongoing healing journeys. Most clients benefit from 6-12 sessions for lasting change. We'll discuss package options after your initial session based on your specific needs and goals.
We combine multiple holistic approaches under one roof one, allowing for integrated treatment plans. We focus on nervous system healing and trauma-informed care. Our approach honors your pace of healing while providing expert guidance throughout your journey.
We don’t currently offer gift cards, as all therapists on NU U Therapy work independently. However, you’re welcome to pre-book a session or package for someone else.
When booking, only a small platform fee is paid through the website. The rest of the payment will be arranged directly with the therapist, who will message you (or your friend) to sort out the remaining details. You’re welcome to mention that it’s a gift so they know who it’s for!
The confirmation email will be sent to you, so you can forward it at the right time. And if your friend needs to reschedule, that’s no problem.
As long as it’s with 24–48 hours’ notice, the therapist will be happy to help.